What is Brand Reputation?

Brand reputation refers to how customers and the public perceive your business. It’s shaped by customer reviews, your responses, transparency, and overall trust.

How to Build a Strong Reputation

• Respond to reviews professionally and promptly.
• Encourage satisfied customers to leave positive reviews.
• Be transparent about changes or issues.
• Use feedback constructively to improve your service.

Monitoring Tools on Relyvo

Relyvo offers several features to help you track your brand’s reputation:

• Live Ratings dashboard
• Sentiment analysis
• Alerts for new reviews
• Reputation history trends